Why do “accidents” happen? Companies struggle to understand incidents, especially when a robust incident reporting and investigation system is not in place. Most often, incidents are addressed at a superficial level, addressing only the immediate cause.
Each occurrence that results in loss of property, human injury or illness or impact to the environment, is usually a result of multiple causes. When examined carefully, all incidents lead to lessons learned and actions to minimize hazards by addressing the event’s various root causes.
This course will cover the basic data compilation that is necessary to conduct a thorough investigation, and the various techniques possible to uncover the root causes of an incident. The course will also cover best practices in incident report management and how to ensure data quality.
Bring your own agenda! Please plan to share any specific points you’d like to discuss either beforehand by email or at the start of the live webinar. Plan accordingly to keep your phone line open throughout the call and share your thoughts and questions.
Course Outline
- The anatomy of an incident report
- Best practices in documenting incident reports
- Root cause analysis: techniques to determine root causes
- Best practices in corrective and preventive actions
- Case studies: how incident reporting works in practical situations
- Q&A
Target Audience
- Team Leads, Supervisors, Managers
- Small Business Owners
- EHS staff
- Occupational Health staff
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